The Home Assistance Hub exists to give our service users the best possible advice and assistance, enabling them to continue to live independently within the community for as long as possible.
We aim to provide a service that will:
• Assure clients that our service can be trusted
• Be flexible and respond to clients’ needs
• Enable our clients to make the correct choices from the options available to them
We are dedicated to helping those who are unable to manage aspects of their daily living in their home, either because they are feeling the effects of getting older or have a disability.
With our knowledge and experience, we will design changes to individual homes that make all the difference.
- Act with professionalism and integrity
- Act in a confidential manner, respecting your right to privacy
- Act in a reliable manner, providing a high quality service at all times
- Provide free impartial advice, ensuring that appropriate information is conveyed as required in a jargon free, easy to understand manner
- Listen to and respect all our clients’ wishes